SaaS Craft SaaS Craft

Terms of Service

Last updated: July 17, 2026

By engaging the services of YourBrand (hereinafter, "the provider"), you accept the following terms and conditions. We recommend reading them carefully before initiating any service.

1. Service Description

YourBrand offers web development and application services for businesses and organizations. Our services include:

  • Responsive and optimized website design and development.
  • E-commerce store and admin panel implementation.
  • Progressive Web Apps (PWA) depending on the plan selected.
  • Search Engine Optimization (SEO).
  • Hosting on Vercel with SSL certificate included.
  • Monthly technical maintenance depending on the plan selected.

2. Plans and Pricing

Our service pricing is published in the Pricing Plans section of our website. All prices are expressed in US dollars (USD).

  • One-time build fee: The design and development cost is paid once when the project begins.
  • Monthly maintenance: The maintenance cost is billed monthly or annually, depending on the selected billing cycle.
  • Annual discount: When selecting annual maintenance, a 20% discount is applied on the monthly rate.

3. Payment Methods

We accept the following payment methods:

  • Credit card (via secure payment link).
  • Bank transfer to the account provided at the time of engagement.
  • PayPal to the email address provided at the time of engagement.

All payments are processed directly between the parties. We do not store any payment card information.

4. Work Process

  1. Initial consultation: You share your needs with us via our contact form or other agreed-upon channel.
  2. Quote: We send you a detailed quote based on the plan selected.
  3. Acceptance and initial payment: Once the quote is accepted, the build fee is paid.
  4. Development: We develop your site according to the agreed specifications, with revisions included.
  5. Delivery: Once approved, we launch your site and deliver access credentials.
  6. Maintenance: The monthly maintenance service begins according to the plan selected.

5. Delivery Times

Delivery times are estimates and depend on project complexity:

  • Basic Plan: 3 to 5 business days.
  • Standard Plan: 7 to 14 business days.
  • Pro Plan: 7 to 21 business days.

Delivery times begin counting from payment confirmation and receipt of all necessary materials (copy, images, business information).

6. Maintenance Service

The monthly maintenance service includes:

  • Content updates (text, images, pricing).
  • Technical support for issue resolution.
  • Site availability monitoring.
  • Periodic automatic backups.
  • Security updates.

Maintenance does not include: complete redesigns, new features not covered in the original plan, or major structural changes. These services are quoted separately.

7. Intellectual Property

Upon completion of the corresponding payment:

  • The client owns the developed website, including the design, content, and implemented features.
  • YourBrand retains rights to the tools, libraries, and reusable components used in development.
  • The source code of the site is delivered to the client upon request.

8. Cancellations and Refunds

  • If the project has not started, it can be cancelled with a full refund of the build fee.
  • If the project is in progress, the percentage of work not yet completed is refunded.
  • Once the site has been delivered, no refunds are issued for the build service.
  • The maintenance service can be cancelled at any time without penalty, with 15 days' notice.

9. Warranty

We offer a 30-day warranty after site delivery to correct development defects (functional errors, broken links, display issues). This warranty does not cover client-requested changes, new content, or issues arising from third-party updates.

10. Limitation of Liability

YourBrand is not responsible for:

  • Hosting service outages beyond our control.
  • Data loss due to force majeure events.
  • Indirect damages, loss of profits, or business interruptions.
  • Client-provided content that infringes on third-party rights.

11. Service Availability

We strive to keep your site available 24/7. However, scheduled maintenance interruptions or force majeure events may occur. We do not offer a specific service level agreement (SLA) on current plans.

12. Modifications

We reserve the right to modify these terms at any time. Modifications take effect upon publication on this site. Services engaged before a modification will be governed by the terms in effect at the time of engagement.

13. Governing Law

These terms are governed by applicable laws. Any disputes will be resolved by the competent courts.

14. Contact

For questions about these terms, please contact us through the contact channel you used to reach us initially.